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Return Policy

Customers may choose to return for refund as a Store Credit within 7 days of delivery. Refunds to the original payment form will be subject to our review and approval. If approved, the return will be subject to a shipping and handling fee of $8.00.

Refunds to the original payment form will be processed once merchandise is received. Refunds for Store Credit will be issued upon return.

Refunds will be processed within 14 days of receipt.

Fine jewelry (14 karat, diamond, cubic zirconia, and gem styles) are final sale and not eligible for return or exchange.

Sale items are final sale and not eligible for return or exchange.

COVID-19 sales: for our safety we will not accept returned merchandise during the pandemic. Thank you for understanding. 

Laladeaux shall not be held responsible by errors made by the customer during checkout. 

For questions and concerns, please contact shoplaladeaux@gmail.com.